Setting Up Stripe Connect for Payments
Learn how to connect your Stripe account to receive payments from customers using your SLYD infrastructure.
Secure Payments
Enterprise-grade payment processing with PCI compliance.
Direct Payouts
Funds deposited directly to your bank account.
Global Support
Accept payments in 135+ currencies worldwide.
What is Stripe Connect?
Understanding the payment platform
Stripe Connect is a comprehensive payment platform designed for marketplaces and multi-party payment scenarios. It allows SLYD to facilitate secure payments between customers and providers while maintaining compliance and security standards.
Global Reach
Accept payments in 135+ currencies with 40+ payment methods from customers worldwide.
Automated Compliance
KYC verification, tax reporting, and regulatory compliance handled automatically.
PCI Compliance
Secure payment processing with enterprise-grade security standards.
Access Stripe Connect Setup
Navigate to the Stripe Connect section
Navigate to your provider dashboard and locate the Stripe Connect section on the left-hand navigation bar to begin linking your Stripe account.
Account Verification
Provide required information for verification
Stripe requires identity verification to comply with financial regulations. Be prepared to provide the following information:
Personal Information
Full legal name, date of birth, home address, and SSN or tax ID for identity verification.
Business Information
If applicable: business legal name, address, EIN, and business type (LLC, sole proprietor, etc.).
Bank Account Details
Routing number and account number for the bank account where you want to receive payouts.
Security & Privacy: All information provided during onboarding is handled directly by Stripe's secure systems. SLYD never stores sensitive financial information like bank account numbers or SSNs.
Complete Stripe Onboarding
Follow the Stripe onboarding flow
Clicking "Connect with Stripe" will redirect you to Stripe's secure onboarding flow. This process typically takes 5-10 minutes to complete.
Follow the on-screen prompts carefully. You may need to upload ID documents for verification depending on your location and business type.
Account Status and Completion
Verify your account is ready
After completing the onboarding process, you'll return to your SLYD dashboard where you can view your Stripe account status.
Account Status Indicators
Complete
Your account is fully verified and ready to accept payments. You can start earning immediately.
Pending Review
Stripe is reviewing your information. This usually takes 1-2 business days to complete.
Action Required
Additional information or documentation is needed. Check your email for specific requirements.
Understanding Payouts
How and when you get paid
Once your Stripe account is active, payments from customers will be automatically processed and transferred to your bank account.
Payout Schedule
When you receive your earnings:
- Biweekly automatic payouts
- $10 minimum balance threshold
- 2-day settlement for new accounts
- Weekends/holidays may affect timing
Processing Fees
Understanding the fee structure:
- Stripe's standard processing fees apply
- SLYD platform commission is separate
- No setup or monthly fees
- Fees deducted from each transaction
Troubleshooting Common Issues
Solutions for common setup problems
If you encounter issues during the setup process, here are some common solutions:
Account Verification Failed
Common causes and solutions:
- Double-check all personal information for accuracy
- Ensure ID photos are clear and not blurry
- Verify business info matches official records
- Resubmit with high-quality documents
Bank Account Not Supported
Bank compatibility issues:
- Prepaid cards are not accepted
- Use a major bank checking account
- Business accounts may need extra verification
- Contact support for alternatives
Onboarding Link Expired
Link expiration solutions:
- Links are valid for 24 hours
- Return to your SLYD dashboard
- Click "Complete Stripe Onboarding"
- A new link will be generated
Need Help?
If you continue to experience issues with Stripe Connect setup, please contact our support team. We can help troubleshoot account verification problems and provide guidance on specific requirements.